Privacy Policy

At Modesse, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop on our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information (Provided by You)

We may collect personal information that you voluntarily provide to us during account creation, checkout, inquiries, or custom orders, including but not limited to:

  • Full name.
  • Email address.
  • Phone number.
  • Billing and shipping address.
  • Payment information (processed securely through third-party payment gateways; Modesse does not store card or banking details).
  • Measurements or specifications for custom-made orders.
  • Any additional information you choose to share with us.

b. Automatically Collected Information

When you browse our website, we may automatically collect certain information such as:

  • IP address.
  • Browser type and version.
  • Device information.
  • Pages viewed and navigation patterns.
  • Date, time, and duration of visits.
  • Cookies and other tracking technologies.

2. How We Use Your Information

Modesse uses your information to:

  • Process, confirm, and deliver your orders.
  • Provide customer support and respond to queries.
  • Manage custom and made-to-order requests.
  • Improve website performance and user experience.
  • Send order updates, service notifications, and promotional communications (with your consent).
  • Personalize your shopping experience.
  • Prevent fraud, misuse, or unauthorized activity.
  • Maintain internal records and analytics.

3. Sharing of Information

Modesse shares your information only when necessary, and strictly for business operations.

a. Trusted Third Parties

This may include:

  • Logistics and delivery partners.
  • Payment gateway providers.
  • Marketing and email communication platforms.
  • Website hosting, analytics, and technical service providers.

All third parties are authorized to use your data only for performing their services and are required to maintain strict confidentiality and security.

b. Legal Requirements

We may disclose your information if required to:

  • Comply with applicable laws or legal processes.
  • Enforce our policies and terms.
  • Protect the rights, safety, or property of Modesse and its users.
  • Prevent fraud or illegal activity.

Modesse does not sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enhance website functionality.
  • Remember user preferences.
  • Analyze website traffic and performance.
  • Provide a smooth and personalized shopping experience.

You may disable cookies through your browser settings. However, some website features may not function properly as a result.

5. Data Security

We implement reasonable security measures to protect your personal information, including:

  • Secure servers.
  • SSL-encrypted connections.
  • Limited and controlled data access.
  • Ongoing monitoring and system safeguards.

While we strive to protect your data, no online transmission or storage system is completely secure, and absolute security cannot be guaranteed.

6. Third-Party Links

Our website may include links to third-party websites. Modesse is not responsible for the privacy practices, content, or security of such external sites. We encourage you to review their privacy policies separately.

7. International Customers

For international orders and visitors:

  • Your information may be transferred, stored, or processed outside India.
  • By using our website and services, you consent to such international data transfers.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected.
  • Comply with legal and regulatory requirements.
  • Resolve disputes or enforce agreements.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.
  • Request details about how your information is used.

To exercise these rights, please contact us using the details below.

10. Changes to This Privacy Policy

Modesse reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with an updated “Last Updated” date.

11. Contact Information

For any privacy-related questions, data requests, or concerns, please contact us at:

The Modesse 
Email: hello@themodesse.com and themodesse@gmail.com
Phone: +91 9300125126